High-Quality Customer Service Solutions

Our Solutions

  • Are cost-effective and deliver real savings in a short time frame
  • Simplify complex processes
  • Improve customer satisfaction, experience and loyalty
  • Are accessible and easy to use
  • Transparent in everything we do
  • Compromise
  • Loyalty
  • Hard work

Viclone is an R&D and consulting company based in Barcelona with more than a decade of experience in the field of artificial intelligence, natural language processing and intelligent virtual agent applications.

We have developed a new model for managing information using an advanced, multilingual, natural language processing engine. Viclone works with the best research centers and universities to develop and deliver a wide range of comprehensive solutions. We aim to always exceed customers' expectations and offer total, no-compromise customer satisfaction and continually strive to offer up-to-date, value-added solutions to meet our customers' needs.

Viclone consistently strives to be a technological leader and pioneer by providing innovative and market-leading solutions.

viClone® is an internationally registered trademark and patented product.


How We Work

Viclone is a passionate team of creative individuals working to harness the power of natural language processing and artificial intelligence to create innovative customer service and support solutions, and help both large and small companies reduce costs, increase sales and improve customer engagement and satisfaction. We have successfully levelled the playing field between small businesses and large enterprises by commoditizing virtual agent technology. This advance will have a ransformative effect on more than 200 million small businesses around the world by ultimately allowing them to scale beyond time, location and size limitations.

Our virtual agents have already helped more than fifty million people find answers to more than one hundred and seventy-five million questions! More than one hundred and fifty companies already rely on our solutions, including multinationals like Telefonica and Zyncro.