Item
Look & Feel
Engine Superior AI engine, conversational trees, synchronous and asynchronous dialogue flows, dynamic responses, cognitive behavior, emotional Natural language search engine with AI for relational self-learning
Conversation Type Intelligent natural dialogues Intelligent Q&A with natural language search engine
Memory Full contextual awareness Optional
3rd Party Integrations On-demand. Full integrations. Totally customizable. Blogger, Chrome, Desk.com, FreshDesk, HighRise, MailChimp, SalesForce, Shopify, UserVoice, Zendesk, Zyncro
Contexts
Management Trai to perform complex tasks. AI and rule engine. Scalable interactive self-service solution capable of replacing live chat and complex virtual assistants
Training Supervised by professionals and the client Manual / Automatic / Supervised by the client
Q&A Administration By Viclone By the client or Viclone
Deployment Options Fully capable. Integration with JSON, JS, RPC, AJAX, PHP etc. Any online platform. JS embed Code
Mobile App iOS, Android and Windows Phone Android
Mobile Web Responsive Interface Responsive Interface
Voice Recognition
Native Languages Romance, Balto-Slavic and Celtic Romance, Balto-Slavic and Celtic
Implementation Turnkey Quick and easy deployment via JS code
Interface Fully customizable Templates, colors, position and texts
API For integrations For integrations and development
Reports Fully customized for the client. In real time. Pre-defined reports. In real time.
Security SSL / Private Key SSL / Private Key
Connection to Live Chat Yes. Any platform with an API. No. Integrated live Chat.
Up/Cross-Selling Advanced system that imitates call center interaction and human dialogue